Empower your team. Delight your customers. Drive sustainable growth.

Date: Wednesday, 8 October 2025
Time: 10:00 AM – 1:00 PM
Venue: WeWork. 155 West Street, Sandton, Johannesburg

About the Event

In today’s competitive market, customer experience isn’t just support, it’s your growth engine.

Join Spitfire Inbound and HubSpot for an exclusive, high-impact session exploring how HubSpot’s Service Hub enables businesses to scale customer support, boost retention, and create unforgettable customer experiences.

Through live demos, practical insights, and success stories, you’ll see how to:

  • Deliver fast, personalised, context-rich support across every channel.

  • Use AI-driven tools like the Breeze customer agent and knowledge base to improve CSAT and reduce resolution times.

  • Improve health scores, usage analytics, and real-time feedback to drive adoption and loyalty.

  • Unite Marketing, Sales, and Service for a seamless customer journey.

Why Attend?

  • Get Inspired – Discover why CX is the new scale engine for growing companies.

  • See It in Action – Experience Service Hub’s features in a hands-on product walk-through.

  • Learn from the Best – See how other businesses have achieved measurable retention gains.

  • Connect & Network – Engage with CX leaders, service managers, and HubSpot experts.

What You’ll Learn

  1. The Business Case for Customer Experience
    How loyalty, revenue, and unified service insights drive long-term growth.

  2. HubSpot Service Hub in Action
    Help desk, omni-channel messaging, SLAs, customer success workspace, analytics, AI chat, and more.

  3. Turning Service into a Growth Engine
    Using service data for product innovation, upsell momentum, and a complete feedback loop.

  4. Customer-Centric Growth Flywheel
    Aligning teams across the HubSpot ecosystem to scale faster and retain longer.

Who Should Attend?

  • Customer Success Leaders

  • Service & Support Managers

  • Marketing & Sales Leaders who want better customer alignment

  • HubSpot users looking to maximise Service Hub ROI

Seats are limited.

Fill in the form below to reserve your spot: